Responsibilities:

• Implement training around SOPs and audits team members as necessary.
• Tailors training approach to meet the learning needs of team members.
• Works directly with the MES team with problem solving and plans of action when transactional discipline is not maintained in a department
• Frequency monitors employee successes, scorecards and provides additional guidance where needed. Provides performance feedback to department management.
• Monitor the daily scorecards and work closely with operations to ensure transactional discipline across all areas of production.
• Actively follow-up and collaborate with plant operations to determine the root cause of inventory inaccuracies.
• Looks for opportunities at a plant level for system improvements – brings forth successes/ideas that will benefit the organization.
• Analyzes instructional situations and develops an effective course of action to achieve maximum learning by the associates(s)
• Ownership of on the floor scan auditing/transactional discipline, error tracking and reporting – ability to be trained at a level where knowledge allows for data manipulation and error fixes.
• Immediate trouble shooting on MES hardware (scanning, scales, human error).
• On the floor, direct observations and follow-up.
• Supports FSQM maintenance and implementation, including initial rollouts, data collection, improvements and key learnings
• Maintenance and tracking of access levels for new and existing users.
• Maintenance and updating of reporting tools, data collection.
  

Requirements:

• Bachelor’s degree in business or technical field highly preferred
• 1-2 years’ plant level operational experience in CPG (ex. quality, production, inventory management, etc.).
• Exposure to research, data collection and analysis.
• Excellent written and verbal communication skills, including facilitation skills.
• Excellent project management and organizational skills; ability to multitask.
• Bilingual (English/Spanish) for written and verbal translation preferred.
• Strong written and verbal communication skills.
• Training background preferred.
• Ability and willingness to work nights and weekends occasionally and as needed.
• Ability and willingness to travel to other locations to train, as needed.
• Proficient in Microsoft applications (Word, Excel, and PowerPoint) computer-based training.
• Experience with MES, WMS and ERP systems is strongly desired.
• Familiarity in SAP is strongly desired.