Customer Service Representative
This job has been filled or expired, so you can no longer apply for it.
You can browse our current jobs in this category here or view the old job below.
Accentuate Staffing is currently recruiting an upbeat and energetic CSR to work at a growing fashion group in the Triangle area. If you enjoy working with customers and helping individuals with products and services, this is a great opportunity for you.
Responsibilities:
- Develop relationships with customers via phone and email by assisting with questions and ordering needs
- Prepare customer orders by discussing product information and entering in shipping details
- Record all customer questions and information by entering data into client system
- Understand and study company products to promote new items to clients
- Work with internal team members to manage backorders, shipping errors, and returned products
- Provide a pleasant shopping experience for customers
- Communicate with customers via live chat, phone, and email daily
- Actively follow up with customers on ordering information
Requirements:
- At least 2 years of customer service experience in a call center or retail environment
- Excellent communication skills both written and verbal
- Ability to multi-task between multiple projects and accounts
- Proficiency with MS Office products
- Ability to work possible Saturday hours
