Responsibilities:

• Provide administrative support for daily customer and client interactions
• Process customer records in company database and communicate updates by telephone and email
• Take and process payments from customer and ensure all confidential information is secured
• Handle heavy inbound and outbound phone calls to schedule requests for customers
• Follow up directly with internal team members and customers for incomplete transactions
• Document all customer phone calls into database
• Complete special transactions and task as assigned by supervisor

Requirements:

• Three years of related customer service and administrative work experience
• Ability to work in a fast paced environment
• Picks up new software quickly; excellent data entry skills
• Ability to build relationships with internal and external customers
• Strong organizational skills