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Accentuate Staffing is currently recruiting for a Fraud Specialist to join an established company in the Durham area.

Responsibilities: 
•Researches and resolves customer disputed transactions, determining to what extent fraudulent activities have been prevalent.
•Determines and actions upon next steps as a result of the initial alert review such as placing appropriate holds where needed, maintaining files and documenting investigative activities on all fraud alerts.
•Concludes and reports to management the findings and appropriate recommendations.
•Serves as entry point for the identification of larger fraudulent schemes, working as necessary with other units within the Fraud department to quickly identify fraud tactics and take actions to prevent potential losses.
•Adds, changes, and deletes information in multiple system screens within multiple systems.
•Complies with all pertinent Risk Operation’s procedures as outlined in operating instructions.
•Meets minimum individual and departmental goals and service level agreements.
•Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities

Requirements:
•1 to 2+ years of experience in analysis, financial services industry.
•Proficiency in MS Office products (Excel, Word, Outlook, PowerPoint).
•Excellent communication skills