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Accentuate Staffing is currently recruiting for a Credit and Collections Specialist to join an established company in the Morrisville area.  This position performs credit analysis of new and existing customers and initiates high volume collection activities for the Accounts Receivable Department.

Responsibilities:

• Collection of unpaid invoices with attention to detail using telephone, fax and E-Mail.
• Monitor all accounts and identify all delinquent customers within the assigned regions, and initiate timely appropriate action.
• Monitor aging results and recommend course of action to be taken on delinquent accounts; negotiate payment plans and file bankruptcy proofs of claims.
• Resolve account disputes in a timely and efficient manner.
• Interact with Sales Reps and various inter-company departments to obtain resolution of account disputes and provide high levels of customer satisfaction.
• Provide copies of invoices, statements, proofs of delivery, pick-slips, purchase orders and any documentation necessary to resolve open past-due balances and expedite payment.
• Review customer credit lines and adjust accordingly
• Reconciliation of cash application activities.
• Recommend appropriate course of action to undertake on any seriously delinquent customers.
• Determine the necessity of cessation of product shipments to delinquent accounts and initiate legal action as warranted.
• Assist with cash application; perform journal entries and cash transfers as required.
• Maintain accurate accounting records.
• Respond efficiently and professionally to all customer questions and requests.
• Coordinate mailing of selected customer statements.
• Access and run a variety of system reports, including Payment Registers and Debit / Credit Memo Registers, necessary to balance cash receipts and to accurately assess account credit status.
• Perform other departmental duties as assigned by Credit and Collections Supervisor.

Requirements:

• Microsoft Office – Word and Excel required
• Knowledge of accounting principles and procedures.
• Strong customer service orientation
• High School diploma or GED, some college preferred
• Minimum 2 years credit and collection experience working in a high volume call environment
• ERP software experience is a strong plus. SAP preferred
• National Association of Credit Management Professional Designation is a strong plus.