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Accentuate Staffing is currently recruiting a Supply Chain Coordinator for a client of ours in Raleigh, NC.

Responsibilities

Inventory Control Job Functions

• Maintain inventories of raw materials and supplies necessary to meet production needs
• Research and evaluate suppliers based on price, quality, service, reliability, and reputation
• Prepare purchase orders, analyze purchasing trends, and anticipate seasonality for increased/decreased raw material needs
• Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives
• Utilize inventory control system (Fishbowl) to record, maintain, and review records of items purchased, costs, sales, deliveries, and inventory balances
• Store finished goods for on-site e-commerce orders

Shipping/Logistics Job Functions

• Process new sales orders
• Determine shipping method for materials using knowledge of shipping procedures, routes, and rates
• Contact carrier representatives to make arrangements and to issue instructions for shipping and delivery of materials
• Monitor shipments to ensure that goods are delivered on-time and resolve problems related to undelivered goods, damages, shortages, or non-conformance to specifications
• Pack, seal, label, and prepare e-commerce orders for shipping
• Store shipping materials and supplies to maintain inventory of stock

Customer Service Job Functions

• Interact with customers to provide information in response to inquiries about products
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes
• Resolve customer complaints by performing activities, to include: providing cleaning instructions, exchanging merchandise, and/or refunding purchases

Requirements

• Degree in Supply Chain Management, Business, or Operations Management
• Proficient in Microsoft Office
• Strong attention to detail and thoroughness in regards to completing work tasks
• Must be independent and able to manage one’s time
• Ability to maintain composure in difficult situations
• Strong oral, written, and telephone skills
• Knowledge of Social Media is a plus