6/16/14 – Sales Support Representative

Accentuate Staffing is currently recruiting a Sales Support Representative for a client of ours in Raleigh, NC.

Responsibilities

  • Process sales orders
  • Answer calls pertaining to pricing, product numbers, item descriptions, etc.
  • Provide price agreement support
  • Process instrument/implant loaner requests and replenish loaners as they are returned
  • Provide international sales support, processing, and documentation
  • Assist with inventory management, to include: product transfers, cycle counting, and inventory reporting
  • Process product requests
  • Coordinate movement of components, instruments, and finished goods through the supply chain
  • Maintain visibility of expired or expiring inventory and coordinate its retrieval from the field
  • Update or replace items/instruments as changes are implemented
  • Set up new customers and vendors as needed
  • Maintain inventory of training materials
  • Assist in training new Sales Support Representatives
  • Assist in coordinating limited market releases and other initiatives
  • Assist with billing, payment, held commissions, etc.
  • Comply with processes, procedures, and regulations
  • Pull, pack, and ship orders and product requests as needed

Requirements

  • Bachelor’s Degree
  • Experience working in a Customer Service and/or Sales Support role
  • Knowledge of Salesforce.com and QAD