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Accentuate Staffing is currently recruiting a Sales Support Representative for a client of ours in Raleigh, NC.

Responsibilities

• Process sales orders
• Answer calls pertaining to pricing, product numbers, item descriptions, etc.
• Provide price agreement support
• Process instrument/implant loaner requests and replenish loaners as they are returned
• Provide international sales support, processing, and documentation
• Assist with inventory management, to include: product transfers, cycle counting, and inventory reporting
• Process product requests
• Coordinate movement of components, instruments, and finished goods through the supply chain
• Maintain visibility of expired or expiring inventory and coordinate its retrieval from the field
• Update or replace items/instruments as changes are implemented
• Set up new customers and vendors as needed
• Maintain inventory of training materials
• Assist in training new Sales Support Representatives
• Assist in coordinating limited market releases and other initiatives
• Assist with billing, payment, held commissions, etc.
• Comply with processes, procedures, and regulations
• Pull, pack, and ship orders and product requests as needed

Requirements

• Bachelor’s Degree
• Experience working in a Customer Service and/or Sales Support role
• Knowledge of Salesforce.com and QAD